2 Easy Ways to Cancel FASTag in 2023

2 Easy Ways to Cancel FASTag in 2023 – FASTag has become an essential tool for seamless toll payments on Indian highways. However, circumstances may arise where you need to cancel your FASTag.

In this article, we’ll explore two easy methods to cancel your FASTag in 2023. We’ll guide you through the process step by step, ensuring a hassle-free experience. Say goodbye to any worries about your FASTag, as we provide you with the information you need.

Introduction 2 Easy Ways to Cancel FASTag in 2023

FASTag, introduced by the National Highways Authority of India (NHAI), has revolutionized the way we pay tolls on Indian highways. With its automatic toll deduction and cashless transactions, FASTag has made our journeys faster and more convenient.

However, situations change, and you might find yourself needing to cancel your FASTag for various reasons. Whether you’re switching providers, selling your vehicle, or simply looking to deactivate your FASTag account, we’ve got you covered. In this article, we’ll explore two simple methods to cancel FASTag in 2023. Follow our guide for a smooth and hassle-free cancellation process.

Via the FASTag App

Canceling your FASTag through the FASTag mobile app is one of the quickest methods available. To begin, ensure you have the app installed on your smartphone and follow these steps:

  1. Open the FASTag app.
  2. Log in to your account.
  3. Navigate to the “Services” or “Manage Account” section.
  4. Look for the option to “Cancel FASTag” or “Deactivate FASTag.”
  5. Follow the on-screen instructions to complete the cancellation process.

Through Customer Care

If you prefer a more direct approach, you can cancel your FASTag by reaching out to customer care. Here’s how:

  1. Dial the customer care number provided by your FASTag issuer.
  2. Follow the automated menu or speak to a customer care representative.
  3. Request the cancellation of your FASTag.
  4. Provide the necessary details to verify your account.
  5. Confirm the cancellation once prompted.

Gather Required Information

Before initiating the cancellation process, make sure you have the following information at hand:

  • Your FASTag account number.
  • Vehicle registration details.
  • KYC (Know Your Customer) documents.
  • Bank account details linked to the FASTag account.

Initiate the Cancellation Process

Once you have the required information, you can proceed with the cancellation:

  • Ensure all dues and toll charges are cleared from your FASTag account.
  • Use either the FASTag app or customer care to initiate the cancellation.
  • Follow the instructions provided and confirm the cancellation.

Verify Cancellation Status

After initiating the cancellation, it’s essential to verify the status:

  • Check your FASTag account to ensure it reflects the cancellation request.
  • If there are any pending dues, clear them to expedite the cancellation process.
  • Contact customer care for updates if needed.

Cancelling Through the Bank

In some cases, you might have obtained your FASTag through a bank. If so, you can also visit the bank branch to initiate the cancellation process. Ensure you carry all relevant documents and account details.

Handling FASTag Balance

Before cancellation, make sure your FASTag account balance is at zero. Any remaining balance can be refunded or transferred to a new FASTag account.

Replacing or Reissuing FASTag

If you intend to replace or reissue your FASTag instead of canceling it, reach out to your issuer for guidance. They will assist you in obtaining a new FASTag with updated details.

FAQs about FASTag Cancellation

1. Can I cancel my FASTag anytime?

  • Yes, you can cancel your FASTag at any time.

2. Are there any cancellation fees?

  • The cancellation process is typically free, but it’s best to check with your issuer for any potential charges.

3. How long does it take to cancel a FASTag?

  • The cancellation process usually takes a few hours to a day, but it may vary depending on your issuer.

4. Can I reactivate my FASTag after cancellation?

  • Yes, you can reactivate it by reaching out to your issuer.

5. What happens to my FASTag balance after cancellation?

  • You can either get a refund or transfer the balance to a new FASTag account.

6. Can I cancel my FASTag if it’s linked to multiple vehicles?

  • Yes, you can, but you need to provide information for each linked vehicle.

7. Is it necessary to clear all dues before canceling?

  • Yes, it’s recommended to clear all dues for a smooth cancellation process.

8. Can I cancel my FASTag if I’ve lost it?

  • Yes, contact your issuer to report the loss and initiate cancellation.

9. Are there any documents required for cancellation?

  • You may need your FASTag account details, KYC documents, and vehicle registration details.

10. Can I cancel my FASTag without an internet connection?

  • For app-based cancellation, an internet connection is required. Alternatively, you can cancel through customer care.


Canceling your FASTag is a straightforward process when you know the steps involved. Whether you choose to do it through the FASTag app or by contacting customer care, ensure you have all the necessary information ready. Once canceled, you can either request a refund of your balance or transfer it to a new FASTag account.

Remember that the process may vary slightly depending on your issuer, so it’s always a good idea to check with them for any specific instructions. With the information provided in this article, you can now confidently cancel your FASTag in 2023 whenever the need arises. Safe travels!

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